Option 1 – Refunds Permitted:
We accept returns. You can return unopened items in the original packaging within 30 days ofyour purchase with receipt or proof of purchase. If 30 days or more have passed since yourpurchase, we cannot offer you a refund or an exchange.Upon receipt of the returned item, we will fully examine it and notify you via email, within areasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original methodof payment.
Only regular priced items may be refunded. Sale items are non-refundable.
To follow-up on the status of your return, please contact us at 416-971 5190.
We only exchange goods if they are defective or damaged. In circumstances where youconsider that a product is defective, you should promptly contact us at [•] with details of theproduct and the defect. You can send the item you consider defective to:[Address]
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within areasonable period of time, whether you are entitled to a replacement as a result of the defect. Ifyou are eligible, we will send you a replacement product.
Some items are non-refundable and non-exchangeable. These include:
To return the item you purchased, please mail it to:334 Dundas St west lower level. Refunds do not include any shipping and handling charges shown on the packaging slip orinvoice. Shipping charges for all returns must be prepaid and insured by you. You areresponsible for any loss or damage to hardware during shipment. We do not guarantee that wewill receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.